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Your Questions, Answered.

Everything you need to know about Palmetto Swings, from booking your first session to maximizing your membership benefits.

General Information

Membership Questions

Secure Your Session

Booking your simulator time is simple and automated. Select your bay, choose your duration, and receive your access codes instantly. Please note our 24-hour cancellation policy for full refunds.

Facility Rules & Etiquette

To ensure a premier experience for everyone, we kindly ask all guests to follow these facility guidelines while enjoying our simulators.

Equipment

Clean golf clubs and balls are required. No marked balls or balls with scuffs as they damage the simulator screens. We provide premium Titleist Pro V1 balls for your session.

Golf Attire

Clean athletic footwear or soft-spiked golf shoes only. No metal spikes or muddy boots allowed in the bay area. Comfortable golf apparel is encouraged.

Site Etiquette

Please be ready to vacate your bay 5 minutes before your session ends to allow for automated resets. Maximum of 6 players per bay. No outside food or beverages are permitted in the tracking zone.

Safety

Always swing within the designated bay area. Only one person is allowed in the hitting mat zone at a time. Guests under 16 must be accompanied by an adult.

Still have questions?

We're here to help you get on the leaderboard. Reach out to our team for support with bookings, memberships, or private events.

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